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“Hung up when asked about Heartbleed security concerns”

written by Newton433 on 13/04/2014

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Chat Content:
Kat: [18:55] Welcome to our real-time support chat. My name is Kat. How can I help you today?
User: [18:55] Have you been affected by the Heartbleed bug?
Kat: [18:55] ?
[18:56] What is that?
User: [18:56] major security flaw
Kat: [18:56] Thank you.
[18:56] Anything else please?
User: [18:56] I need to know if my data is secure on your site or not
Kat: [18:57] We have not be affected by any bug, otherwise we would have been warned.
Bogdan: [18:57] How do you know, you didn't even know about the name "Heartbleed"

HUNG UP NOW

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