written by on 11/04/2014
I am extremely impressed with the service provided. He is great at what he does, truly knows the products and services. He is great at listening to what his customers want and gives them an overall package to suit their needs, rather than wants. He asked all the right questions at the start, and gave me a few options, he also gave me a recommendation based on the questions he'd asked me previously. No question was too difficult. He answered every question in detail and explained every process thoroughly as I was not only going to change providers, but also carry my number over, he told me what I needed to do and explained exactly how i should go about doing it. There were a few issues during the number switching process, however he took it upon himself to liaise with both providers to sort the issue out as soon as possible and at the same time made sure to keep me updated throughout. I am very happy with the service provided and can highly recommend Business mobiles to my business contacts.