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★☆☆☆☆

“Ignorant after sales”

written by disappointedxyz on 11/04/2014

I purchased a used Ford KA, and was issued with a single key on collection of the vehicle. I was informed the 2nd key was still with the previous owner and would be forwarded on to me. I have been promised the 2nd key for 3 months now, and numerous emails are now being ignored. I am still waiting for this key. They will not give out the email of senior sales staff. One salesman told me if i had to order a new key myself it would be in the region of £200.
Draw your own conclusions.

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