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“Helpful and knowledgeable”

Written on: 11/04/2014 by madterrier (7 reviews written)

I have always found Hargreaves Lansdown staff to be extremely polite, helpful and knowledgeable. Most questions are answered on the first call and if by chance they do not know the answer, they get back to you quickly. The platform is very easy to navigate and use. They are a cut above some of the rogue dealers like Interactive Investor.

Yes, they earned their reputation for funds and their costs for individual share dealing and annual charges on SIPPs used to be higher. But those have all been reduced. They will also do all the leg work in recovering withholding tax on US dividends - again, contrast this with Interactive Investor, who not only do nothing, but a large chunk of your dividend is lost forever.

Even if their charges were a bit higher, which I'm not sure they are now, I would far rather be with a safe, reliable company than Hargreaves Lansdown than some of the other operators out there.

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