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“High price poor product”

written by EssexRocks on 10/04/2014

I saw the other good reviews but unfortunately my experience was not good. I bought a Stellar 5000 non-stick pan and paid way more than I usually do as it had a lifetime guarantee and 10 years on the non-stick. I did not expect a problem as I expected a quality pan with a good company behind. After 18 month the non-stick stopped working and everything was sticking. I contacted customer service as the shop I bought it from would not help. They told me that the pan had been overheated and that this was not covered by the guarantee. It is used to fry food it obviously gets very hot! Not at all helpful and I would not consider their products again especially at the price! I could buy several cheap pans and throw then away for the price of one of these.

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