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★☆☆☆☆

“Flowers never arrived.”

written by mintysauce on 07/04/2014

Flowers ordered 4 days in advance of Mother's Day. 2 orders, £65 spent. Never arrived, at all. 3 calls to customer service, apparently order never placed even though I have email confirmation to the contrary. Technical issue, sorry, we'll get back to you. A week later and no contact, no flowers and still £65 down. Disgusted with the service, explanation and response. DO NOT waste your time or money ordering flowers with M&S (Misery & Stealing?).

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