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“Constant Harrasment from Renewals Team”

Written on: 03/04/2014 by 366Wentworth (1 review written)

I am disgusted with this company! my contract is due for renewal and the company called to renew my contract, I told them I would like to know their prices and then I would compare prices across the market for the best deal, firstly she wouldn't give me prices unless I renewed with her as she said they were the best on the market and I wouldn't need to check else where, finally 1 week later I received prices, I advised them I will compare the market and get back to them, which then the chap started reading the terms and conditions to me, he didn't listen and tried to get me to agree to tie into a new 2 year contract, I had to end the conversation by the putting the phone down as he wouldn't let me go "as he hadn't finished the contract" I have since been bombarded with calls from their call centre, I have had to divert my calls to my mobile and block their number via my iphone, I have emailed a complaint so shall wait to hear their response!

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