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“Terrible customer service”

Written on: 02/04/2014

Convinced me to pay in advance for skis, boots, pass, etc then when I was on the coach in the resort sold it cheaper to the people on board! What's the point of paying in advance? Their answer is it guarantees the equipment but this has never been a problem when booking with Crystal. With them I was always sat smug on the coach as everyone else paid more on the day than I had in advance. Just felt stitched up, I will be going back to Crystal or one of the others, never Inghams again.

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