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“Ordered on line with same day delivery promised and...”

Written on: 01/04/2014 by Yule1 (1 review written)

Ordered on line with same day delivery promised and confirmed online ready for Mother's Day
Then a no show and only when I e-mailed on Sunday having spoken to a disappointed 80yr old mother I eventually got a reply that said they had failed to arrange a delivery with their associated florists but due to a computer glitch had failed to tell me on the day .
Hopeless and no offer of help to make it right , typical non accountability and they don't really care for all their platitudes in the e-mail

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