Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Poor customer service - extremely unhelpful”

Written on: 31/03/2014 by Medeirosnm40 (1 review written)

The customer service team is awful! Any queries we have had have either been unanswered, given a stock response as if from a machine or totally incorrect! Extremely poor!
An example: what is the hand luggage for my Philippine airlines flight to Brisbane?
7 to 10 kg.
Is that 7 or 10?
7 to 10 kg
well which? somewhere in between?
7 to 10 kg.
Forget it I will look on the airline website. (to find it is a max of 7kg (So not 7-10 kg at all)

Was this review helpful? 0 0