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“No-one likes to complain about a gift, but in this...”

Written on: 29/03/2014 by Mellifluous (1 review written)

My daughter bought me what were supposed to be a beautiful bunch of freesias from Flowerfete for Mother's Day. The parcel did arrive on time, but where were the freesias? Instead, I unwrapped what looked like a large bunch of weeds, which already seemed dead.

If my daughter hadn't asked me to send her a photo of the flowers I would probably have pretended that they were lovely so as not to upset her, but as it was I had to tell the truth: that I wouldn't have bought a bunch of these if they were being sold off cheaply at the end of the day from a market stall. I certainly would never have paid serious money for them, and I would never give anyone such a shoddy bunch of flowers.

The reviews online for this company are largely terrible anyway, but I can't help wondering how much worse they would be if the recipients of these floral "gifts" were to feel able to tell the givers the truth about what they received in the post.

I therefore feel that the company may be taking advantage of recipients' reluctance to tell gift-givers what dreadful "flowers" they paid money for – and in good faith. My daughter said that not only were the flowers not what she'd ordered, but the card wasn't the one she'd chosen either, just to add insult to injury.

I really think Trading Standards ought to investigate this company, judging by how many bad reviews there are across the internet. In my case, Flowerfete have managed to turn what should have been a pleasant experience into a really awkward, unpleasant and upsetting one, for both me and my daughter. Happy Mother's Day, Flowerfete.

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