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“Incompetent bus drivers and rude customer service staff”

Written on: 26/03/2014 by CierraKent (1 review written)

Please save yourself the money and time and book with National express or any other coach company. Megabus has to be one of the worst coach companies in history. Incompetent bus drivers who refuse to let you on even when you have the reservation number for THAT bus and ridiculously rude staff at the customer service desk who shout at you to buy another ticket. It takes my breath away that a company can employ staff that are so rude and unhelpful if they want to be take seriously as a reputable company. It's no wonder their fares are so cheap, because it seems what you save in money you receive in rudeness and inefficiency.

I honestly never want anyone to go through the awful experience I did and it is only until kingdom come and kingdom go and kingdom return that I shall use this damn awful company. It's too bad I you can't give negative ratings on here.

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