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“The AA & Dekra = Useless ”

Written on: 24/03/2014 by Maribel300 (1 review written)

I had an inspection carried out on my car (which I am selling) bought through the AA, half way through the inspection the engineer knocked on my door ABOUT A fault with the convertible roof... he broke it!

The roof was in full working order prior to the inspection. The engineer called my potential owners claiming he thinks he saw shards of glass in the roof and a respray on the passenger side, this was news to me. The engineer is making false accusations trying to cover his own back.

Due to the damage the car is now not road worthy, I contacted the AA and after 2 hours on phone, they have supplied me with a courtesy car out or "good will" but for only 2 days. They will not extend the courtesy car claim because they refuse to accept any liability and keep forwarding me to Dekra. I now have no means of getting to and from work. The AA have a contract with Dekra to do all car inspections.

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