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“Shocking company total disgrace.”

written by Teddyedd on 23/03/2014

Only gave then 1 star as can't give them 0. Confused my elderly mother into buying a recliner that would have cost her £2900. Apparently this was half price. The salesman that came round to the house took a depost on the day of over £1200. When my mother realised what had happened we cancelled the order and she received a letter saying she would receive the deposit back in 30 days. It has now been 53 days and after 3 phone calls speaking to various people and promises of a refund we still have not received the money. My mother is 77 years old and easily confused. These people are vermin of the highest order. Don't trust them. We have now left the case in the hands of the bank and trading standards to get her money back. Check them out on a google search and you will also find previous complaints about the company to trading standards. If only we had checked beforehand.