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“Avoid if requiring a 'service'”

written by dfHampton112 on 23/03/2014

Since Santander took over from Alliance and Leicester, our small business banking needs have become ridiculously troublesome to manage, with non-existence service over the telephone and no in-branch support. Statements no longer received and unable to activate online statements as the system says I don't get paper statements (I know this...). Unable to pay suppliers now where telephone numbers are out of date and OTP code does not activate. No weekend telephone support and those answering the telephone unhelpful and unclear. Look elsewhere, even if your bank support needs are minimal. This is a joke.

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