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“Booked Vac Pkgs Many x's via Helpful!!! ”

Written on: 22/03/2014 by tranquilo (1 review written)

1- Love the optional pymt plans w/no interest (pay delay), you just have to take the time and look through hotels or call CS agent. It takes some time online to find hotels that participate. You have to go all the way to end (pymt choices) to see if pay delay available. You have to meet a certain amt, too; I think $550? With Vegas it's the majority of MGM owned hotels.
2- Bookit always has promo codes for $ off flights or pkgs. Sometime look online via Bookit promo codes. Other times its showing in the small print where hotel choices are displayed under bonus, etc.
2- Bookit will always be #1 in my book, when you can depend on them for help like this... we had an issue where I booked the wrong airline by accident (Spirit). My cancellation policy was within 24 hrs. Anyhow, long-story-short... I noticed right away and called Bookit. So, the Bookit CS agent said, call Spirit there's no problem; they must issue you a full refund to cc and gave me the # to call. So, I called Spirit and they didn't want to honor refund policy. Spirit refused to give a full refund. I argued with Spirit over cancellation policy; then they only wanted to give me a flight credit, but deduct a cancellation fee of $300 for 2 tickets! I called back Bookit CS, explained the situation. The Bookit CS agent fought for me with Spirit for over 2.5 hrs of being transferred and place on hold!!!! She kept making sure I was still with her, so I could hear everything going on and made sure she had a callback # for me just in case we got disconnected. SO, AWESOME!!! She fought for me and got the full airfare refunded back to my card!!! I was flabbergasted by Bookit’s CS agent going above and beyond to help me!!! Now, I only book vac. pkgs through Bookit. They are #1 in my book, when you can DEPEND on SUPPORT and SERVICE like this from a company!!!!

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