written by Grace322 on 21/03/2014
BEWARE M&S OUTLET!!! I ORDERED AN ITEM AS A GIFT FOR A FRIEND. IT SMELT SO TERRIBLE AND I HAD TO RETURN THE ITEM - I HAVE RECEIVED AN EMAIL SAYING I WILL NOT BE REFUNDED IN FULL AS IT WAS PART OF AN ORDER!!THE OTHER TWO ITEMS WERE FOR ME AND AFTER WASHING (THEY ALSO STUNK) THEY WERE OK. I HAVE NEVER HEARD SUCH RUBBISH. I WILL BE MAKING A COMPLAINT WITH M&S AND WILL NEVER USE THEM AGAIN. I DON'T KNOW WHERE THEY KEEP THEIR STOCK BUT IT STINKS. YOU HAVE TO PAY POSTAGE TO RETURN AN ITEM. BEWARE!! ROBDOGS