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“Order cancelled by store”

written by carphone warehouse complaint on 10/03/2014

Great price offered, and web said product was in stock, and promotion meant it was just as cheap as going to the store. All great!

But when product didn't arrive in a week or two, chased Go Outdoors and was told product was in fact out of stock, so GO Outdoors cancelled my order and told me to check back in store to see when product came in again.

I had to email Go Outdoors again to get them to tell me when the product was next available. Not great customer service.

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