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“Ordered XL Bicycle and was given M. 3 months later &...”

Written on: 02/03/2014 by Graves221 (1 review written)

Ordered an XL bicycle 3 months ago and was given a medium. I queried this with the company and was told I'd made a mistake. I sent in photo's of the measured frame and the manufacturers sizing guide and they eventually admitted their error. Countless Email later and they order a new bike for an exchange. Yet another blunder, they ordered the bike in a Large. So another order was placed. Two weeks later I travelled from London to the warehouse in Swansea. Upon arrival they apologised as they did not have the bike in stock. They offered me a bike of a similar value bout not the same make, model or spec. I declined, so now I'm waiting for delivery....... Watch this Space.

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