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“Do not buy batteries from PC Battery”

written by JourneyPhillips on 01/03/2014

Needed new battery for PB laptop. PC Battery has a co.uk website & email so felt reassured plus Warranty & Returns policy looked good.

Battery sent from China - must be illegal as the logistics company states no lithium batteries.

My laptop "couldn't detect" this battery despite it looking like the correct one to use.

I got exactly the same replies from "Victoria" as others have ie return to an address in China & they couldn't afford to pay for shipping. I emailed saying it was illegal for me to post out this battery & was told to find another logistics company! The box had a Portsmouth address on it & this can be found in Company info websites like Duedil - 2 guys are "directors".

I went to Paypal for a refund. PC Battery or Global batterries.net didn't respond and initially Paypal suggested I would get a refund if I returned the battery duh!
I pointed out that this would be illegal & postage over £80 on a £24 battery plus, and this is the most important, the company stated that they would pay for shipping back any incorrect batteries.
I got my full refund.

DO NOT BUY FROM THIS COMPANY OR ANY OF IT'S GUISES.

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