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★☆☆☆☆

“any humans out there?”

Written on: 27/02/2014 by rjh39 (13 reviews written)

Ever tried contacting Sky by email or phone ?

You can't just phone them and speak with a human - without searching for half a day for right number then going through 15 options.

You can't just e-mail them via a 'Contact Us' link, like 95% ohther Cos out there. You have to find your log on details.

"My time is important" to me - too

I don't walk around with my log on details to hand or have time to play Press Me through 15 options.

I JUST WANT TO RING A NUMBER AND SPEAK WITH A HUMAN

or Click Contact US, fill in a short form and wait for their reply.

Its not brain surgery....

Oh, yes. I did not want to complain to Sky, I wanted to upgrade my package, to what I WANT, not what their agents are clearly brainwashed into selling me>
Every tried saying This is what I want, then you get, 20 more sales try ons to upgrade you further.

I cant wait for Virgin or anyother cable CO to get to my town.

Sky - your service is a joke.

So I want to pay your more, but you only what more on your terms.

Im a 15 year customer..... this means ZERO to Sky

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