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Written on: 25/02/2014


I had deposited a couple and was very lucky i had made it all the way to £3500.

I had never been so happy. I had verified with the online staff if i was able to make a withdrawal which i was told i had to wait 13 days then i was told 10 then i was told 4?? I thought it was pretty strange but though ahhh it will be fine i have been told time after time off the support that they had looked through my account and i was able to make a full withdrawal and i have met all of the wagering and withdrawal requirements etc etc, Trust me i went through everything with a fine tooth pick i fully understood there term and conditions i had to i had read them over 10 times and verified everything with support@dreambingo.

So the day came to withdraw they had told me to send in ID proof of address etc etc. so i did with not a care i would provide them with anything they needed to get my money.

Next thing was i went to log into my account and it was locked. They said it was because they were doing an audit to make sure i was eligable for withdrawl?? found this strange as i had been told numerous time i was fine to withdraw and had the proof of this on email etc etc.
they said it would take 48 hours.

60 hours came by still nothing?? I had contact them.

I received a call then off a member of staff that was not even a manager that said the audit had been done and they can see that i had £1 bonus money in my account at the time and because of this i am only eligible to £115 of my money!!!

I had then asked to speak to a manager this was on friday they told me managers finish early on a friday and did not get in to the office until monday.

saturday i was emailed from a manager????

I then spoke to the same advisor on monday that stated the reason why i am not eligible to my money was because of accumulated betting!!!! So now the reason has changed.

They also said my account was closed because of this.

I have contacted a third party that they have but no joy with them at all they are as usfull as a chocolate fire guard. and have looked into it this company actually pay the third party. Also the malta gaming authorisation would not do a thing as it is the same with these.

I am actually publishing this into an article and am going to try my very best to have these closed down. This cannot be happening to people it is disgusting! How people are allowed to operate like this is all because of money no one gives a DAM about you as long as there making money.

I am asking people to contact me that have been Done over by this company so i can have more evidence.



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