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“Cannot be trusted”

Written on: 24/02/2014 by smivest (1 review written)

I don't know if the problem is with fromyouflowers or their vendors. In either case, the florists are not adequately vetted. I placed an order (almost $200) at 11:00am on Saturday, for a Saturday delivery in Monticello FL - paid extra for the service - and the flowers were never delevered. According to the site, I placed the order with hours to spare. I was only notified after the recipient let me know they never showed. These flowers were for a funeral for a lady who didn't have enough money to have flowers at her husband's service. It took several phone calls but it wasn't until the next day that it was discovered that the florist accepted the order and then later rejected it. The problem stems from a lack of communication between and the florist. fromyouflowers singlehandedly made a difficult situation even worse. Never again.

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