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“BEWARE of Reservation Counter!!”

Written on: 22/02/2014

When querying the hotel on Google this phone number pops up across top of page. Appears to be the reservation company for the particular hotel chain. Called and booked for a reunion a bit more than two months away. Two days later, look at Visa statement and the entire charge for a three night stay has already gone through my Visa. This is Feb 19 and the reunion is not until May 1. Its nearly $400. Concerned that when I actually show up at hotel, my reservation will not be there. Called hotel and they could not find the reservation!! Called reservation counter 1-800 # and was assured they would straighten out. I have called the hotel and do have a reservation, but what assurance it won't be cancelled and this company pocketing my money before I travel? This is a very shady practise. BEWARE!!!!!!

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