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“Usually great but poor this time”

Written on: 17/02/2014 by JerseySue (1 review written)

Great website, excellent value, good choice.
Sadly very let down by customer service on this occasion. Usually very good. My order was returned to Go by their courier (I believe because proper Custom's info/paper work not on parcel). I chased Go and eventually got response. Agreed to resend order which they had received from their courier. Nearly a week on and nobody has confirmed this has been done, no automated email and certainly no order!
Ordered on Feb 2 - today is Feb 17th - aarghh!!

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