Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Use someone else!”

Written on: 23/01/2014

After booking a hotel on, I was able to find the exact room much cheaper. Even the hotel itself offered lower rates by making a phone call. I submitted the information to and got a generic "we'll investigate and get back to you" response. After several days I tried calling the customer service number and was told it was handled by a different department and they will call back within 5 days. I waited the five days and still received no response. I cancelled the reservation made through and went elsewhere for the same room at a much better rate! I didn't feel comfortable entrusting my vacation plans to a website that offers such poor customer service.

Was this review helpful? 0 0