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★★★★★
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“Complaints service”

written by Johnericson on 23/01/2014

I purchased a product, on line, from this company and praised the quality of the service I received and recommended it to anyone.

Unfortunately there was a minor fault with the product, which I discovered after 2 days.

I e-mailed mysmartbuy to advise them of the fault and, without hesitation, they immediately apologised and sent a replacement.

How good is that?

This companies service exceeds expectations, at least in my experience so far.

I will have no reservation about using them again.

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