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“Not UK based”

Written on: 22/01/2014

I ordered a dress which when it arrived looked nothing like the picture shown on the website. When I e-mailed for a refund they said they would give me £15 and asked me to keep the dress!! As you can imagine I was disgusted and after several e-mails eventually told me that for a full refund I would have to ship the dress to CHINA which would cost me approx £40 plus tax. I would then have to wait about 21 days for a refund after they had inspected for any damage. In the end I had to accept £55 refund, the most they would give and kept the dress. I cannot wear this dress and it cost me £165. Stay away from this company as if anything goes wrong with the dress you will not get your money back.

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