Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Great customer service; car in immaculate condition”

Written on: 15/01/2014 by iv_bg (1 review written)

After reading some of the reviews here, I was really worried that I booked with Enterprise (Canterbury branch). On the day the advisor from their office walked me through the whole rental process and patiently stood next to me on a particularly windy day, while I was taking an HD video and pictures of EVERY inch of the car. I was pleasantly surprised when they upgraded me from a small Corsa to an Insignia, due to a technical fault with the former. I wasn't charged extra, they explained to me everything I needed to know and gave me the keys. I asked if I can leave my push-bike in the office and they were OK with that.

Two days later, couple of hours before the agreed return time, the branch manager, gave me a call to remind me politely when the car was due. Upon my arrival on a busy Monday morning, they inspected the Insignia with me and 10 minutes later I was given my receipt and the 200-pound deposit was back in my account the next day. Definitely going to use their services again!

Was this review helpful? 0 0