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“Bad experience with travelocity.com”

written by Lilia1 on 09/01/2014

My boyfriend booked a vacation package in October ,he paid 2.700 dollars for hotel+flight. In two weeks he realize that had a credit in his bank 1,300 dollars. We contact with Travelocity and the agent said that the trip was canceled,without our knolege(they did not e-mail or phone us).We ask the supervisor,she said that they cancel only the hotel reservation,flight is OK. But she offer us a new reservation for the same hotel but for more money.

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