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★☆☆☆☆
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“Need to provide a better service”

written by on 05/01/2014

Having used this service in May 2013 from Faro Airport and paid an extra fee to arrive at our resort within an hour from the airport. I am very disappointed to state that the resorthoppa did not live up to its expectations. Both my husband and I together with another couple left the hoppa after sitting on it for 1.5 hours, as we had not reached our resort. We were advised by the driver that it would take a further hour to reach our resort.
Despite the fact, that once we hired a taxi for the remainder of our journey, it took only 15 minutes to reach our resort. I have mad a complaint via email to resorthoopa Portugal about this instance once I arrived home, and have not even received an apology.

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