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“28 days for a refund to be processed.”

Written on: 05/01/2014

I returned an unwanted item on 20th Dec, by tracking the return I could tell they received it back on 30th Jan, still no refund back to my paypal, when I contacted them I was told it is up to 28 days for a refund, I am sure they will make a few quid in interest by keeping hold of funds for as long as possible, how is this legal?!!!!

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