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“Disappointing result for custom made”

written by Gerry2013 on 05/01/2014

When I get something custom made I expect it to fit like a glove. Although the quality of the seam work on my three shirts was high, the fit across the top of the backs of the shirts was poor, with excessive fabric. There was also a lack of shape in the shoulders from a side on view.

I would expect a tailor in business as long as this - one that has taken my exact measurements - to get to right first time. But they failed and I was very disappointed.

BMV offered to make changes to the shirts when they were next in town but this was two months away and I needed the shirts now. As a compromise they refunded $15 on each shirt for local repairs but that is not enough given what local alteration shops charge.

I ended up giving the shirts to the local op shop.

If you are very particular about your clothing I would say stay away from this tailor. It really does need actual photos of its products online rather than the pencil sketches as I was also a bit disappointed in the shape of the collar and how it sat. The buttons on the cuffs are also very small and hard to close.

My lesson in all this is it's okay to buy shoes and jeans online but not much else.