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“Failure to deliver”

Written on: 02/01/2014

About 10 days before Christmas, I placed 2 orders to deliver flowers to the same city in Brazil (the 2 addresses about 3 miles maximum from each other). Flora Queen delivered one but on December 23rd I get an e-mail saying that they do not delivered in the other location and asking me to choose another city in Brazil. ???? Needless to say that on December 23rd I could not get anyone else to deliver flowers for Christmas. Flora Queen never bothered to reply to my e-mails and just refunded the money without any further explanation. NEVER AGAIN.

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