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★★☆☆☆

“Disappointing!”

Written on: 27/12/2013 by jasondunlop (26 reviews written)

Im currently insured with simplybusiness but i will not be renewing! Took me months to receive my discount payment for purchasing via vistaprint! I had to send at least six e-mails and was told on several occasions by e-mail and phone call that payment would be sent. Eventually it turned up but by that stage any confidence i may have had in the company evaporated! This was purely principle and not about the discount payment & it made me think what they would be like if i had to make a claim! I would have no confidence or belief that they would see to my needs professionally at all ! I was sent from pillar to post and was promised numerous times that my query would be sorted but it took me months of correspondence to get a pitiful few quid from them,to which i was entitled to! The reason i believe they are cheaper is because they offer a very poor service & have extremely poor customer awareness! I would not go back to these lot for my insurance needs again. Not Ever!

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