written by on 22/12/2013
Took me nearly 3 months to get a debit card and token. Got my name wrong on all cheque books, tried to sort several times on phone just took forever and complicated paying for things which I ended up using my personal account for which will make it very complicated come tax return time. I joined them for ethical reasons and free business banking for 18months - but since the ethical side is now questionable as its not really in their own hands anymore and once my free banking has run out I'll be like a rat out of an aquaduct! Online banking is not user friendly at all.... if you are paying for your account I would go elsewhere.