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Written on: 17/12/2013 by Taylor89 (1 review written)

I placed an online order for a dress I wanted from works Christams do. All the Miss Selfridge stores had sold out of my size so I paid £115.00 online on the 23/11. To this date I have still not received the dress nor have I received my money back!!! I complained to Customer Services on the 2/12 and I have received email responses from 4 different people, each time telling me I had to wait another 3-5 working days! It's nearly been a month since I first placed my order and I am £115.00 out of pocket and to be quite honest no one at Miss Selfridge seem to care. I am absolutely fuming and most certainly will never be using their online service EVER again!

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