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Written on: 13/12/2013

I used one of those Internet mobile phone price recylcing comparison sites as I wanted to sell my Z10 and use the proceeds to get a Z30.

I filled in the online form on their site, received the envelope to send my phone in, bubble wrapped the phone and mailed it in on Monday 2nd December.

Since I placed my order, I am unable to log into their site to check the status of my order. I requested a password reset more than once but nothing ever happens.

I sent e-mails form 3 different e-mail accounts in case one went to SPAM but no reply yet. And their phone number does not work.

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