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“Upselling and very underhanded”

Written on: 11/12/2013 by 3wfr (1 review written)

I purchased a polo shirt as a gift, I noticed that there was '2' additional items added to the order. one of the items was a cup and the other a magazine and charged me an extra £1 for.

Ironic that the amount is only £1, however. Matter of the fact is that they added them without my knowledge until after I had made payment.

After the order was placed, I then sent it '2' emails to cancel the order to the correct departments.

However, as of this morning the payment from pyapal was still outstanding IE the delivery hadn't been sent. There reply was they can't cancel the order because the order has already been sent, which is a lie.

No wonder this outfit has been on watchdog.

I for one will never use this shoddy outfit again.

Be warned !

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