written by r.giles93 on 11/12/2013
My parcel was collected on time but delivery took a week. The small parcel went missing and could not be tracked for 3 days, then I was advised that it had been incorrectly forwarded to the wrong distribution point. This was done but itt took a further 2 days to arrive at its destination. I am sure this was not your normal performance but the delay caused me some personal loss of credibility.