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“Disappointment would be an understatement”

Written on: 09/12/2013 by Penny3 (2 reviews written)

Bought a toaster, used it, it blew a fuse, then broke. Would they repair it- no, did i wait 33 minutes on hold to some idiot in their customer services team with no apology- YES i did!!!! I was then told to email, i did 14 days ago and still no response- if there was an award for bad products and customer service then this company should win!!! I have a full kitchen of poor products due to you guys, ive called customer services, repair centres who always manage to say something isnt covered- a proper company accepts fault, especially to a loyal customer and replaces their item to keep them as a customer.

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