written by Liebe1969 on 08/12/2013
It seems 90% of the time McD's can NOT get it right.
Well this is what they should have said when I pulled up in the drive threw today.
I ordered the following for the family: 3 Hot Cakes and Sausage, 1 #10 which is a bagel sandwich, hash brown and Medium OJ, 1 Sausage Egg and Cheese McMuffin, 1 Medium OJ, 1 SM OJ and a Large Ice Tea unsweeten.
They made us pull up and wait for the food cause the bagel wasn't ready. So we pulled up and started timing to see how long it would take to get our food.
About 5 minutes later they came out and said they don't have any bagels because they were frozen. Is there anything else I would like. I said yes, just get me another hot cakes and sausage. About 5 minutes later she came out and gave our food to us. I decided to check the food to make sure it was correct. She waited for me to do so. Got it all except for the McMuffin so she went back in and got it for us. She also gave us some cards because of messing up the order.
That wasn't the end of the story.. It took over 12 minutes for our food to get to us after we pulled up. When we did get home, my sister went to take a drink of her ice tea and WOW.. It was coffee. I told her no way... I took a sip and indeed it was coffee in ice. WOW.. Really?
I called McDonalds up and told them about the coffee. They said yes they knew because they caught it and changed it. They would take my name and get us another drink. Well I am not going to drive back to get it but over all... It took 12 minutes + to get fast food and had 3 mistakes in the order. So... Welcome to McDonalds. How can I screw up your order today.
TRUE STORY... WOW..
This happens a lot in Hutchinson for some reason. I hardly go there for this reason. When I go there and it is just me, they normally get the order correct, even though I always have to pull up and wait for my order. BUT you get more then one order 75% of the time they mess up on the order. Is this just in Hutchinson or is this happening everywhere?