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“I've been buying stuff from your website for a while...”

Written on: 06/12/2013

I've been buying stuff from your website for a while and can't dtop raving about it to friends. So imagine my surprise when I received an email saying I needed to pay a duty on my most recent order which amounts to almost half of the total amount I've paid. Considering I've never been asked to pay a duty on any of my other orders and wasn't told about these charges during billing, I'm hoping this is a joke? If not, could you please look into it? Order number 93141538. Thanks

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