written by on 29/11/2013
Although being a German company, the service is bad. Pe In three days nobody has contacted to explain why the access to the webpage has been cancelled. The Spanish affiliate of strato is desperate, but they say that they cannot do anyting as the abuse service is located in Germany and they have a considerable delay in answering the complaints, which are constantly increasing. They suggested us that perhaps a virus had entered in the webpage.
No explanation of why the webpage has been closed, in spite of having reviewed it and that no virus was found. they have been informed but no answer has been given.
We are in the hands of negligent and clien-unfriendly providers.