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“They fail to deliver what they say”

Written on: 28/11/2013 by Karuna89 (1 review written)

I am a customer of asos

I have ordered quite a lot from this site.

Now a new story is there.
I am being asked by wn direct people to pay Custom duty delivery of every order.
Why is this happening??
I sent many mails to the customer care but never got any response.
My orders areat their end. They are saying that they will delivery only when I pay that huge amount
Why should I pay double the amount for a delivery??

There is some change in the way you deliver the products to india. And now the delivery people are asking for custom duty.
I have checked before ordering and asos says that anything worth 10000rs or above is duty payable and everything below is not.this is getting really tough to deal with asos with every passing day.
I am not getting what the problem is.

I want all my orders to be canceled now because I can't pay duty at all.

I am going to delete the account and will never order again.

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