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“Do not use rude & not honest!”

Written on: 22/11/2013 by Bert8 (1 review written)

They called me after I requested a call back, I checked that the online price is the price I will pay? Yes was the reply so I booked and gave my credit card details - he than said the total would be an extra £20 per person for online flight check in (I said if you do not pre-book with ryan air you do not have online check in costs but he refused to believe this) & £10 fees to cover call costs etc! I said why was this not told to me BEFORE they took my payment and his only reply was they have to charge a fee to pay for their costs! I said to cancel immediately but then spent the next day trying to get hold of someone to confirm that they had refunded. Do not use, just book direct with airlines/hotels. Rude & just want your money.

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