Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“A pointless voucher”

Written on: 19/11/2013 by installerxx (1 review written)

Sent me an email offering £20 off my first booking through the expedia app so I downloaded it and entered the code only to have it rejected.
Called 'customer service' to be told minimum spend of £100 required. I asked where it said that and they said in the terms and conditions. I asked where they were because they were not included in the email nor was there a link to them in the email. They said they had them there!!!
Complained by email and was told the T&C were on the website.
So before using an offer that they sent I have to search the website (and search you'll have to ) to see if I can use the offer.
Well done expedia marketing team - I may have downloaded the app but have now deleted it and will not use/recommend expedia in the future. Way to go...

Was this review helpful? 0 0