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“Absolutley useless, NOT good for anyone selling”

written by on 18/11/2013

So after signing up to 2checkout with them telling us how secure and safe it is. It is the complete opposite. It is the worst payment service I have ever seen or used. Expensive, poorly supported and rubish for sellers.

We started selling stuff on our website, we installed the 2checkout module. We were then able to take payments in different currencies which was handy. They have a feature in the admin for 'fraud review'. Which someone accesses the transaction and passes or fails. THIS IS STILL A LOAD OF RUBISH.

We had people pay on our website with the same shipping information as billing information, 2checkout passes the fraud check and authorizes the transaction. We then ship the goods to the customer via UPS with tracking number. A little over a month later we get a chargeback saying it was a fraudulent transaction. WELL THEN WHAT THE HELL WAS THE FRAUD CHECK ABOUT? We then dispute the chargeback and give 2checkout the tracking information which shows the package was signed for, under the same name that was used to pay, the same name that was used to ship.

SO now we get left in the hole, having shipped the goods. WE EVEN GOT CHARGED AN EXTRA $15 to dispute the chargeback for items that were delivered.

Then we get our account terminated because refunds.

AVOID AT ALL MEANS. DO NOT USE. YOU WILL NOT BENEFIT FROM THERE SERVICES, YOU WILL ONLY LOSE MONEY AND BE LEFT HIGH AND DRY TO PICK UP THE PIECES.

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