Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2340972

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Bad customer service”

Written on: 17/11/2013

This was my third order, usually I order dog food etc, but ordered soft toys for my two new puppies(one of which has just lost two top & bottom front teeth so is gummy anyway) within under 10 minutes they had split, had holes in them and stuffing was coming out. I was obviously not impressed, what a waste of money. I rang customer services straight away and they asked for pictures, which I sent. I then received a reply e mail stating that they cannot accept responsibility for how long a toy would last? That I should be supervising my dogs when giving them a toy and if that I had to take it up with the toy manufacturer.

It was a good job I was watching my 4 month old puppies before they swallowed the stuffing from the toys, I bought these toys with faith that viovet would not be supplying rubbish, wrong!!!! They are selling rubbish and are a rubbish company to deal with if there is a problem.

Was this review helpful? 0 0