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“Are they still trading?”

Written on: 16/11/2013

Ordered two sweaters on about ten days ago still not received them. Telephoned spoke to sales rep who told me of technical difficulties. Emailed help desk three times no reply. Rang today their phones are not being answered. Went into Live Chat on their website left two messages. This should be called Dead Chat as it goes dead as soon as you submit your message. How can they do any business if this is the way they respond to customers? Absolutely shocking! I think they may be on the brink of ceasing to trade.

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